Sunday, April 3, 2016

9 Simple Tips for Running More Productive Remote Meetings [SlideShare]

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This post originally appeared on HubSpot’s Agency Post. To read more content like this, subscribe to Agency Post. 

More and more companies and agencies are establishing remote working options for employees as flexibility in work schedule and location has become an important benefit for top talent. 

In addition, some agency owners have built their companies to be completely virtual such as SmartBug Media, which has a team of 25 remote team members.

This structure has allowed Founder Ryan Malone to recruit the best talent from anywhere, and it gives his staff more options when determining the lifestyle and location they find most inspiring and fulfilling. 

However, managing a team of remote team members comes with its own challenges. And one of these is running effective meetings. When people are in various different environments, time zones, and even countries, things can start to get confusing. You need a process and structure for making these meetings work.

To learn how to set up and run better meetings with remote employees, check out the SlideShare from Shoretel below.

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Saturday, April 2, 2016

The Science of Persuasion: 6 Principles That Guide Our Decision-Making

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This post originally appeared on HubSpot’s Sales Blog. To read more content like this, subscribe to Sales.

Think the decisions you make every single day are guided by taking all the information that’s available to you into consideration?

Turns out that’s not always true. Thanks to the information overload we’ve all grown accustomed to, we’ve developed a need for shortcuts, or rules of thumb, to guide our decision-making. 

Check out the video below from influenceatwork to learn the six principles of persuasion, as identified by Dr. Robert Cialdini. (And read this blog post to learn about principles like these in more detail.) 

 
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Snapchat Rolls Out New Features: This Week in Social Media

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Welcome to our weekly edition of what’s hot in social media news. To help you stay up to date with social media, here are some of the news items that caught our attention. What’s New This Week Snapchat Updates Chat Feature and Adds Auto-Advance Stories: With Snapchat’s new Chat 2.0, “you can start by sending […]

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Friday, April 1, 2016

How to Train Your Brain to Write More Concisely: 6 Creative Exercises to Try

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Every time I write, my goal is to write easy-to-read sentences.

I never want my audience to stumble or slow down or start a sentence over. That’s why, whenever possible, I use simple words instead of jargon, periods instead of semicolons, and active voice instead of passive voice. Most importantly, though, that’s why I strive to write concisely.

Framing your message concisely means saying everything you need to say in as few words as possible. It’s one of the most significant steps a writer can take towards clarity and comprehension – two crucial building blocks when it comes to reader engagement.

But executing succinct writing (much less recognizing when a sentence could be tighter in the first place) doesn’t come naturally to most people. Trimming the fat off your writing is a learned skill that requires effort.

The good news is you can start learning and honing that skill today by practicing the exercises below.

6 Exercises That’ll Train You to Write Concisely

By forcing you to either cut word count or stay within a word count, these exercises will help you do two things:

  1. Hone your writing skills, helping you to keep your sentences tight and powerful.
  2. Recognize when sentences are wordy in the first place, which is half the battle when it comes to writing concisely.

So come on. Let’s jump in …

1) Write a haiku a day.

A haiku is a Japanese poem. Traditional haikus must have seventeen syllables between three lines: five in the first line, seven in the second line, and five again in the third, like this one by Murakami Kijo:

First autumn morning:

the mirror I stare into

shows my father’s face.“

But the 5-7-5 structure is not a hard-and-fast rule. In fact, most modern haikus are written in varying syllabic patterns, like this one by Yosa Buson, written in 5-3-5:

Over-ripe sushi,

The Master

Is full of regret.”

Well-written haikus have an elegance to them – a rhythm. Each words holds weight – and each syllable is important – because that’s what the craft demands. And while it’s challenging to create an emotional image when you only have a dozen or so syllables to work with, doing so trains you to think deeply about your writing. It forces you to evaluate the opportunity cost of words.

Try writing a haiku every evening before going to bed. You can write about anything – your day, your dog, the untouched Scotch tape in your drawer at work – as long as you hold yourself to one of the predetermined syllabic structures above.

2) Tweet.

By restricting each tweet to 140 characters, Twitter forces you to relay an impactful or interesting or compelling or funny message quickly.

There. That last sentence was 140 characters, which came out to a mere 22 words with which to express why Twitter is an effective training tool for writers. Could I have composed more on the subject? Absolutely. But that’s not the point. The point is to get your point across in as few words as possible.

Tweeting often allows you to sharpen that skill.

3) Freewrite non-stop for 2 minutes, then halve the text.

When freewriting, you only have to follow one rule: don’t stop until the timer goes off.

Everything else is fair game: you can misspell words and forget commas and apostrophes. You can tell a story or give an opinion or paint a picture. As long as you don’t slow down, a freewrite is your opportunity to word vomit (which can actually be fun and cathartic). After two minutes of freewriting, you’ll likely have something verbose in front of you because you didn’t on-the-go edit. Do a quick CTRL-A (Mac users: Command-A) and check the word count. If you’re at 124 words, for instance, then your goal would be to relay the same message in only 62 words.

Run this exercise enough and you’ll start to recognize your negative writing tendencies. In other words, you’ll begin to see patterns in your writing, which will alert you to the bad habits you should watch out for when writing.

For example, are you using too many adverbs? Are your words too complex (“utilize” vs. “use”). Do you lean on the passive voice too much? All these habits will come to the surface when you force yourself to halve the text you just speedily wrote.

4) Simplify Wikipedia paragraphs. 

You might be thinking, but Wikipedia articles are already concise. And they are.

Wikipedia is definitely a no-fluff zone, which is why this exercise is so stellar. You see, by forcing yourself to summarize an already to-the-point paragraph into something even more succinct, you put your editing brain into overdrive.

It’s like sprinting the final 100 yards of a five-mile run, when your lungs are shot. Or pushing through one more squat at the gym, when your legs feel like Jell-O. That extra effort goes a long way in terms of developing you physically – and it will do wonders for your writing, too.

For example, let’s take this 175-word paragraph from the “Corporate history” section of HubSpot’s Wikipedia page:

HubSpot was founded by Brian Halligan and Dharmesh Shah at the Massachusetts Institute of Technology (MIT) in 2006. Shah invested $500,000, which was followed by angel investments from Edward B. Roberts, the chair of the Entrepreneurship Center at MIT and fellow MIT Sloan classmate and Entrepreneur Brian Shin. The company introduced the HubSpot software in beta in 2006 and officially launched it in December 2007. An additional $5 million in funding was raised in 2007, which was followed by $12 million in May 2008, and $16 million in late 2009. The company grew from $255,000 in revenues the first year the software was released to $15.6 million in 2010. Later that year HubSpot announced its acquisition of oneforty. Oneforty began as an app store for Twitter, but shifted into an online resource for social media marketing. The company also introduced new software for personalizing websites to each visitor. According to Forbes, HubSpot started out targeting companies of 1–10 employees, but “moved steadily upmarket to serve larger businesses of up to 1000 employees.”

Now let’s condense it into a 52-word bullet:

Founded by Brian Halligan and Dharmesh Shah at MIT in 2006, HubSpot received a series of multimillion dollar capital injections that helped it grow more than 60X in its fourth year of business. That same year, HubSpot announced its acquisition of oneforty, introduced new website-personalization software, and began targeting much bigger businesses.“

The end-result is comparable to a CliffsNotes study guide. Or one of those recap snippets summarizing the last episode of your favorite show. In any case, it’s a snapshot – a concise rundown – and while it may be challenging to create, it’ll also make you a better writer.

5) Explain a foreign concept in 100 words or less.

Like most of these exercises, this one’s easy to grasp and hard to execute. It asks that you pick an unfamiliar concept or subject, and effectively explain it, in writing, in less than 100 words. That means you have to be concise without being vague. In other words, you should strive to break down the “what,” “why,” and “how” of the concept or subject.

For reference, check out HubSpot’s [In Under 100 Words] series, which makes quick work of some fairly complicated subjects, including Marketing Automation, SEO, and Smarketing.

And remember: by practicing this challenge, you’ll not only sharpen your writing, but you’ll also teach yourself something new. 

6) Read Hemingway, Bukowski, and Vonnegut.

In his memoir, On Writing, Stephen King wrote, “If you want to be a writer, you must do two things above all others: read a lot and write a lot. There’s no way around these two things that I’m aware of, no shortcut.”

You heard the master. Writers are readers, too. And if writers want to be concise, they must read other concise writers…

Like Ernest Hemingway, who is said to have written the world’s shortest novel. It’s six words long: “For sale: baby shoes, never worn.

Like Charles Bukowski, who summed up the essence of his first novel, Post Office, in the book’s opening sentence, which reads, “It began as a mistake.”

Like Kurt Vonnegut, who wrote most of his novels, including his masterpiece, Cat’s Cradle, in a series of chapters that rarely exceeded two pages in length. This concise approach kept his storylines tight, punchy, and addicting. (Read this for more Vonnegut-inspired writing tips.)

The first five exercises in this article will help you to hone your sentences, to keep them succinct and ready to cut. But this last exercise will ensure that you’re reading some of the finest sentences ever written, a practice that will undoubtedly shape your understanding of the craft as a whole, giving you something to strive for and admire.

This is your inspiration. And now that you have it, let’s get to work. Let’s get better.

Which exercises are you most excited to try? Share your thoughts in the comments section below.

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Why So Many Brick-And-Mortar Stores Are Turning to Click-and-Collect Models

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While Amazon is busy trying to figure out how to get products to you as quickly as they can once you click the purchase button, the rest of the ecommerce world seems to be moving in the other direction. Some of the largest brick-and-mortar retail organizations have led the charge toward store pick-up options for online shoppers.

Macy’s, Best Buy, Target, and even Kroger now make it possible for customers to make purchases on an ecommerce site, complete the payment process, and then pick up the products in person at their nearest physical location. With ecommerce taking over the retail world, why would any company want to mix brick-and-mortar back in? Here are some pretty good reasons.

No Sticker Shock

We’ve covered abandoned carts several times. The number one reason for a customer abandoning their cart is the price of shipping. Once those buyers fill their carts and click through to finish the purchase, they see the final total with taxes and shipping, and they bail.

If you offer store pick-up as an option, that shipping cost goes away. Sure, you also take away the convenience of having the items delivered right to the buyer’s door, but some buyers won’t mind that. If they don’t have to wander the aisles in search of the items they need, they’ll still consider an online purchase with store pick-up a pretty great deal.

Quick Fix

When buyers can order items to pick up the store, they also have that added benefit of “right now.” Sure, they could check out Amazon’s Prime Now if they need something today, but those are some pretty slim pickings. For everything else they need, from groceries to a winter coat, they can find an ecommerce company that has a physical location, and buy to their hearts’ content.

Once the order is in stock, they can go pick it up right away. No waiting for UPS or the postal service to make the delivery. In most cases, buyers will get their purchases even sooner, and sooner is always better in the buying world.

Online Options 

Yet another reason a consumer may consider buying online and picking up at the store is the very good chance that online options are greater. A store can only stock so much, but the possibilities are endless on an ecommerce site. There’s room for everything!

If your brick-and-mortar store can only provide half of the options in your physical location, then you’re going to disappoint about half of your customers. Give them the option to buy online and pick up at your store, and you stand the chance of making 100% of your buyers happy. At the very least, your sales will increase.

If you’re still relying on shipping to get your products in to customers’ hands, then it might be time to consider some new options. Yes, there are some drawbacks to the click-and-collect model, but the benefits just might outweigh the negatives.

Drive more revenue by acquiring and retaining more high value ecommerce customers with this on demand webinar series.

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Tired of Useless Meetings? 9 Ways to Make Your Meetings More Effective [Infographic]

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Some meetings are a total waste of time.

There’s nothing more frustrating than stopping your actual work to attend a meeting where everyone ends up staring at their laptops and nothing actually gets done.

It’s crazy how many hours we waste in meetings like these. In fact, the average employee spends 31 hours in unproductive meetings every single month. That’s 31 hours per month that each of us could’ve spent on work that gets us closer to hitting our goals, developing our skills, and making meaningful connections.

There are two ways to minimize that number. One way is to cancel meetings that don’t need to happen, or (politely) say “no” to meetings you don’t really, truly need to attend. The other is to make the meetings you do run and attend more effective.

To learn how to make your meetings more effective and collaborate more successfully, check out the infographic below from CT Business Travel. It covers how to set your agenda ahead of time, what the optimal number of people in a meeting is, how to make sure attendees are taking away the key points from the meeting, and more.

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Blog Comments Revisited: Why Major Bloggers Are Turning Comments Back On

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Do you have comments enabled on your blog? Have you ever turned them off? To discover why big bloggers turned their comment systems back on, I interview Michael Hyatt and Brian Clark. More About This Show The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It’s designed to help […]

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