Monday, October 5, 2015

6 Tips to Clean Up Your Twitter Account

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Is your Twitter account unmanageable? Do you want to clean up your followers and profile? A well-managed Twitter account improves your branding and helps you engage with your audience. In this article you’ll find six tips to clean up and revitalize your Twitter account. #1: Unfollow Inactive Accounts First, tend to the users that you’re following. Let’s start with […]

This post 6 Tips to Clean Up Your Twitter Account first appeared on Social Media Examiner.
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Sunday, October 4, 2015

What a Basic Sales Process Looks Like [Infographic]

This post originally appeared on HubSpot’s Sales blog. To read more content like this, subscribe to Sales.

There’s a reason why teachers instruct students to make an outline before they start writing a paper. With a defined outline, writers ensure they address each point in the correct order. Without an outline, writers sometimes forget to include a crucial argument, or construct their paper in an illogical manner.

Think of a defined sales process as the outline of selling.

Without a concrete sales process, reps create their own strategies, which gives rise to two negative results:

  • Depending on how the rep approaches sales, they might provide a bad experience for the buyer
  • Sales managers can’t glean team-wide data

If your team doesn’t work from a standardized sales process, check out the visual template below. The graphic depicts a basic 10-step sales process:

  1. Prospect
  2. Qualify
  3. Connect
  4. Identify Pain and Needs
  5. Present
  6. Handle Objections
  7. Issue Proposal
  8. Close
  9. Deliver Product/Service
  10. Upsell/Cross-Sell

Working from this template, you can customize a sales process that will work for your team. Too many steps? Cut a few. Too few? Add some. But whatever you do, define a sales process – and hold reps to it. 

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Saturday, October 3, 2015

21 Powerful Ways to Grow Your Email List [Infographic]

This post originally appeared on HubSpot’s Agency Post. To read more content like this, subscribe to Agency Post.

I think we can all agree that things taste that much sweeter when we actually earn them: the promotion you got, the first car you bought with the money you saved mowing lawns for three summers, or the free coffee you received after the cashier punched the final hole in your rewards card.

It felt good, didn’t it?

For this same reason, buying an email list to reach a wider audience with your marketing materials is a route you don’t want to take. Not only does it put you at risk of ruining your reputation, but it can also negatively impact your email deliverability rate in a big way. 

The trouble is, earning email addresses takes time – and time is money. To help you grow your list the right way, check out this infographic from ELIV8 on how to maximize your lead generation efforts.

Want more content like this? Subscribe to Agency Post.

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Twitter Removes Share Counts: This Week in Social Media

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Welcome to our weekly edition of what’s hot in social media news. To help you stay up to date with social media, here are some of the news items that caught our attention. What’s New This Week Twitter to Remove Share Counts: In a recent update, Twitter announced that “Twitter share counts will no longer […]

This post Twitter Removes Share Counts: This Week in Social Media first appeared on Social Media Examiner.
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Friday, October 2, 2015

What Makes a Slogan Successful? [Infographic]

You might not remember the exact content of the Taco Bell commercial you saw last week, but you probably remember their punchy slogan – "Think outside the bun" – followed by the ding of a bell.

What makes a slogan like Taco Bell’s so sticky? How can you make sure yours will be memorable, too?

For data-driven tips on what makes a slogan successful, check out the infographic below from SiteProNews. You’ll learn the factors of what makes a great slogan and get examples of some of the most successful slogans of all time. (And check out this blog post for a more in-depth look at some brands with really catchy slogans.)

What’s your favorite slogan, and why do you like it so much? Share with us in the comments.

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Love 'Em or Hate 'Em: 9 Interesting Facts About List Posts

You see them everywhere. You read them daily. You’ve probably written a few yourself.You’ve also probably gotten tired of them.

What are these ubiquitous rulers of the internet content world?

List posts.

List posts or listicles are articles that are organized around a numbered list. Let me give you a few examples.

  • 4 Ways Animation Can Actually Improve User Experience (ConversionXL)
  • 11 Great Landing Page Examples You’ll Want to Copy (HubSpot)
  • 50 Split Testing Ideas (You Can Run Today!) (me)
  • 5 Things to Take Advantage of When You’re Starting Something New (Copyblogger)
  • 12 Really Important Reasons You Are Running Late (BuzzFeed)

You get the idea. These bad boys are everywhere. List posts are a fixture of content marketing.

But rather than merely accept them as being, we should understand them. More importantly, we need to know if they’re effective or simply a tacky way to push content online.

So, here’s a list post that will give you everything you need to know about list posts.

1) List posts get results.

Here’s the bottom line. If you want to stop reading this article at this point, fine. You will have gotten the main point.

The fact is, list posts get results. Heck, even Google (basically) says so!

(Screenshot taken on August 25, 2015; not photoshopped.)

What kind of results? True to my promise, I’ll tell you what you need to know in the rest of this article, but for now, let’s do a flyover of these benefits:

  • More clickthroughs
  • More engagement
  • More social sharing
  • More dwell time
  • More organic traffic
  • More conversions
  • More comments
  • Less bounce rate

See what I mean? List posts work. Let’s get to why.

2) List posts provide a specific number, and the brain loves specificity.

The whole organization of the list post is around a number. The list post, as Copyblogger explains it “makes a very specific promise of what’s in store for the reader.”

The brain loves that.

Why? Psychologists surmise that it’s a result of cognitive functional specialization. What’s cognitive functional specialization? It’s the idea that different areas in the brain are specialized for different functions.

Image Credit: Wikimedia

One reinforcing theory is known as modularity, which states the following:

There are functionally specialized regions in the brain that are domain specific for different cognitive processes … One of the fundamental beliefs of domain specificity and the theory of modularity suggests that it is a consequence of natural selection and is a feature of our cognitive architecture. 

Because our brains are organized in function-specific ways, our cognitive and neuropsychological preference for ordered lists is simply one of the results of this organization.

You know how some people just love to make lists for everything? They are responding to the well-ordered intentionality in their brains. Every human has an innate desire for order and organization. Numbered lists speak to that innate desire.

As a result, we click faster, dwell longer, and anticipate being satisfied with what we view.

Jacob Millen, who contributed to CrazyEgg, said it really well. Advising on the power of specificity, he writes this:

Get super specific … Headlines aren’t the place for ambiguity. Get specific. Get REALLY SPECIFIC.

I think you get the point. The best list posters in the world make super specific list posts. I mean, how specific can you get?

3) People prefer numbered list headlines over any other type of headline.

There’s a simple headline formula to making ultra-clickable headlines: Throw a number in there.

Seriously, it’s that easy. Obviously, you want to do a bunch of other smart things with your headline, but numbers are clutch.

Data proves it. A few years ago, Conductor performed a survey of headline preferences, and, no surprise, numbered headlines came out on top – way on top, smashing the next-best contestant with a 71% increase.

4) Women tend to prefer list posts more than men.

The data tells it like it is: People like lists posts. Yet for some reason – I’m not venturing into the why – women prefer list posts more than men.

Here’s the data:

5) People prefer list posts because the list post is clear.

Conductor’s data gets even better.

It’s great if you enjoy list posts, but why are they so appealing? Answer: Because they are insanely clear.

Based on the study, numbered articles are preferred because they are so clear.

There are two popular models of headline creation: The suspenseful curious headlines, and the ones we’re talking about – list posts.

The curiosity kinds are common on sites like ViralNova.

(Oh geez, now I have to watch the video of the magpie on the dog!)

That kind of headline really works to pull people in. People love to satisfy their curiosity. But clarity is even more effective.

6) Longer lists make people feel like they’re getting more.

Numbered lists in general are great, but really long numbered lists are even better.

Why is this the case? Because people have a sense of greater benefit from bigger numbers. What’s going on is known as numerosity – an unconscious cognitive response to seemingly larger numbers.  

The Atlantic describes this preference:

The basic finding in numbers research is called numerosity, and it refers to people’s tendency to infer larger sizes or “more” of something from larger numbers.

Numbered lists into the 100s are hard to write. (They take a long time.) But the benefits are worth it.

7) Odd numbered lists perform better than even numbers.

In a far-ranging and deeply researched article on Medium, Gilad Lotan explains that odd numbered lists are superior to even numbered ones.

Lotan dove into BuzzFeed’s love for lists, crunched the numbers, and came up with an unstoppable truth:  “Using data, we’ve found statistically significant difference between performance of odd vs. even numbers.”

Image Credit: Betaworks

Other research, thankfully not just from BuzzFeed, confirms the same theory. Steve Davis of Baker Marketing explains, “grouping information in parcels of three or five can help people absorb information better.”

Maybe it’s because we have an easier time processing it. Maybe it’s because we’re just odd. Whatever the case, odd numbers perform better.

8) 25 is the best number for your numbered list.

Back to that BuzzFeed study for a second.

Those researchers, that curious lot, figured out that 25 was the best number for a list post.

At this point, we feel confident about the number 25 being the top performer in “best of” lists. While we can’t guarantee a million views each time you include 25 in the title, we can say that it consistently performs better than any other number.

So if you’re wanting me to just give you the best number for a list post, there it is: 25.

9) Numbered lists might make you unhappy.

Behind every silver lining is a dark cloud. Some people aren’t so happy about list posts. In fact, they declare that list posts can make you unhappy.

Why? Because three reasons, according to Right Life Project:  

  1. They feed your craving for instant gratification.
  2. They give you tunnel vision.
  3. They leave you up to your ears in clutter.

Honestly, I’m not sure that these sad facts are unique to list posts. List posts, after all, aren’t in such a powerful position of clutter-creation, tunnel-visioning, and instant gratification over some other article type.

Whether or not you’ve felt sad after reading a list post, I don’t know. But I do know that I wanted to add another number to my own list post, and this seemed like a good point to add.

Besides, now I have an odd number. ;)

Conclusion

The internet is a place for all things listed. Sure, listicles have been a bit overused perhaps. But they still work.

They are a content marketer’s go-to technique, a masterful method for accomplishing anything meaningful, and an effective technique for organizing your thoughts and message.

So, go ahead and give the listicle a try.

Do you like list posts or loathe them? Why?

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The Art of Story: How to Captivate an Audience

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Do you give presentations or speak to clients? Want to illustrate your knowledge with better stories? To discover how to improve your stories, and your storytelling, I interview Michael Port. More About This Show The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It’s designed to help busy marketers […]

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